STORE POLICY
CUSTOMER CARE
**General Jewelry Care**
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Always cut off the price tag instead of pulling or tugging it to prevent damage to delicate clasps and chains.
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Store your jewelry in a dry, airtight bag or jewelry box, keeping each piece separate.
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Choose jewelry that suits your lifestyle and daily activities.
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Keep your pieces away from harsh chemicals, oils, lotions, and perfumes to maintain their quality.
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Wait to put on your jewelry after using hair products or lotions, and avoid wearing them in water.
**Caring for Sterling Silver**
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Wear your HandPicked Sterling Silver pieces regularly to keep them looking nice.
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For pieces not worn daily, gently polish them with a silver polishing cloth and store in an airtight bag to prevent tarnishing.
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If tarnishing occurs, use Wrights Silver Polish to restore their shine.
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Avoid liquid cleaners and ensure your storage keeps the silver airtight.
PRIVACY & SAFETY
Maddy Grace Design is dedicated to safeguarding your privacy. We collect personal information solely for identification purposes and only if you voluntarily provide it. This information is used to process your orders and enhance your shopping experience. We will never sell, loan, rent, trade, or share your name or email address. We use email to communicate with you about your order and to inform you about special product introductions, promotions and other Maddy Grace Design updates.
Ordering from Maddy Grace Design is safe and secure. Our website has measures in place to protect against the loss, misuse, and alteration of your information. Once you click "Check Out," you will be directed to a secure server using Secure Socket Layer (SSL) encryption technology to select your secure and easy payment option of choice. Your credit card information is encrypted during transmission, and we do not store your personal credit card details. If you have any questions regarding our Privacy Policy, our site's practices, or your interaction with our site, please feel free to reach out to us.
Electronic Communications
By visiting the Maddy Grace Design, Inc. site or sending us emails, you are communicating with us electronically. You consent to receive electronic communications from us. We will communicate with you via email or by posting notices on this site. You acknowledge that all electronic notices, disclosures, agreements, and other communications we provide meet any legal requirement that such communications be in writing.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments